A stable order identity
Every order coming from PrestaShop keeps a stable external identifier and idempotency key. A replayed webhook or API call must never create a second order. This also protects retries after timeouts or network errors.
Fulfillment Nutra
Connect PrestaShop to private-label supplement fulfillment with APIs/webhooks, SKU mapping, paid-order validation, tracking and recovery — Shopify is optional.

Direct answer
PrestaShop can connect to the Channel Hub when official or documented access, the source account or system, permissions and required data are available. Order, product, address and status resources must be accessible with minimum permissions on the target store. Shopify is not a dependency: activation follows the real protocol and requires an end-to-end test without a real customer order.
Every order coming from PrestaShop keeps a stable external identifier and idempotency key. A replayed webhook or API call must never create a second order. This also protects retries after timeouts or network errors.
Order created, payment confirmed, preparation, shipment, cancellation and refund remain separate facts. The PrestaShop connection must translate those states without treating a commercial status change as automatic proof of a logistics event.
Fulfillment Nutra can receive orders from a documented channel without forcing Shopify in the middle. For PrestaShop, feasibility depends on the protocol actually available: API, webhook, IPN, export or secure automation. The source system can remain the owner of checkout and customer relationship.
Fulfillment must not be released from an ambiguous event. The PrestaShop connection defines which event or authority proves that the order is actually payable or paid and how pending, authorized, failed, cancelled or refunded states are handled.
A mature integration does not stop at order import. When PrestaShop supports it, tracking and useful statuses flow back to the channel. Invalid address, unknown SKU, unavailable inventory or carrier errors should create explicit states rather than silence.
API access, catalog visibility and channel authorization are three separate things. PrestaShop may apply its own rules while the product, label, claims and destination remain subject to market obligations.
Related guides
FAQ
The displayed status is “On request”. General feasibility does not prove that an account or production flow is active.
At minimum: order creation, confirmed payment, cancellation or refund, and tracking feedback according to available APIs.
Only when the account, API and inventory model support a tested flow. Real-time inventory is not promised before that proof.
PrestaShop applies its own rules to the seller, country, product, label and claims.
Every event keeps an external identifier and idempotency key; a retry returns the same logical result.
Create your workspace to review the catalog and confirm the products, markets and capabilities that are actually available.